Your reputation is showing! By Vernalee OhioMBE – July 18, 2014 How much is too much and how less is not enough! Finding the right visibility balance of exposing your company to the world is significantly important. Do not be misled, consumers are educated. Selections for products and services are often incentive driven or knowledge…
SMALL BUSINESS MATTERS: Is your team – Starters or Bench Players? By Verna Lee OhioMBE – July 1, 2014 My son, Scooter Lee, always provide sports analogies to most life situations. So I have taken the liberty to borrow a few of his throwback phrases for suitable translation to small business practices. As he says, “Quarterbacks…
Small Business Matters: The Second Time Around By Vernalee OhioMBE – June 1, 2014 When a business fails, its accompaniments include devastation, pain, humiliation, wasted time / energies, and lost financial investments. In some cases, life savings go down the drain. Depending upon a number of circumstances (age and finances included),…
Customer service comes with a price tag By Vernalee OhioMBE – May 15, 2014 Let’s face it! Beyond price and product, there are unlimited variables that determine what we buy; when and where. With unhesitant certainty, bad customer service will determine where we don’t spend our dollars. Regardless of the product or service, customer service, be…
Are you leading or following? By Vernalee OhioMBE – May 1, 2014 Are you leading your company to the next level of growth, profitability, and sustainability – or are you following the leader? How does your staff view you? Are you considered an effective or ineffective leader? Or are you viewed as a follower? Do…
Small Business Matters: Stay on top of your game! By Vernalee OhioMBE – April 15, 2014 Being a President / CEO of any sized company is an all-encompassing responsibility. The company’s success or failure rest on your shoulders and just like the fictional Atlas, you carry the weighty company’s issues with you wherever you go. …
What’s “size” got to do with it? By Vernalee OhioMBE – April 1, 2014 My Mother gave me timely advice over 40 years ago. Although philosophical, she said, “As long as you look and act the part, no one will know that you are broke, but you and who you tell!” Extrapolating from her words…
Disgruntled Employees OhioMBE – March 15, 2014 By Vernalee There is an old saying that “employees can make or break you!” True to form, that quote is reasonably true. Be they managerial, supervisory, or staff employees – their attitudes toward clients, co-workers, and the outside buying public alongside their productivity and other measurable traits –…